Does Having a Bad Boss Make You More Likely to Be One Yourself?
Jan Stromme/Getty Images Toxic bosses harm employees in countless ways — for instance, by lowering morale, diminishing well-being, and increasing work-family conflict. Estimates suggest abusive supervision costs organizations millions in lost productivity, employee turnover, and litigation each year. Although prior research has found that leader behaviors can “trickle down” to affect the actions of employees at lower organizational levels, surely not all abused supervisors abuse their own subordinates. So when do supervisors perpetuate abuse in organizations, when don’t they, and why? To begin answering these questions, we turned to existing research from the non-business world. Psychologist Albert Bandura, for example, developed social cognitive theory to explain how behavior — including abusive behavior — is learned from role models. For modeling to be successful, Bandura argued, an observer must pay attention to the modeled behavior, remember th...